Aidastra SPIN series beds are designed for quiet operation, with normal running noise levels at or below 50dB — roughly the volume of a quiet library. If you notice unusual grinding or rattling sounds, follow this simple troubleshooting sequence before contacting support.
First steps to check:
1. Inspect all structural bolts and pivot fasteners for loosening. Retightening them can often eliminate creaking or rattling during movement.
2. Examine the caster wheels for tangled hair, lint, or debris wrapped around the axles. Clearing these blockages usually restores smooth and quiet rolling.
3. Confirm that the entire bed frame sits level on solid, even flooring. Uneven surfaces like certain tiles can cause metal friction and extra noise.
4. Try to identify the exact source of the sound — whether it is motor-related hum, wheel rattle, or contact between frame parts.
Most minor issues can be resolved through on-site adjustments by facility staff. For more complex problems, such as potential motor faults, our technical team offers remote diagnostic support. This approach helps reduce unnecessary service call costs and downtime. Regular basic maintenance, as outlined in our guides, can prevent many of these noises and keep the beds performing reliably.